Shipping policy
We strive to process and ship all orders as quickly as possible.
Processing Time Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
- Domestic: 3–7 business days.
- International: 7–21 business days, depending on the destination country and customs processing.
Please note that these are estimates and not guaranteed delivery dates.
Shipping Costs Shipping costs are calculated at checkout based on the destination and order weight. Free shipping promotions, when available, will be displayed on our website.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Lost or Delayed Shipments If your order is significantly delayed or appears to be lost, please contact us at infojexbak@gmail.com and we will investigate the issue with the carrier.
Customs and Import Duties International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.